Comments on: Wells Fargo Sucks http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/ Gary Arndt's journey to travel blog around the world Sun, 12 Feb 2012 20:25:38 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: James http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-15211 James Thu, 01 Apr 2010 16:40:47 +0000 http://everything-everywhere.com/?p=658#comment-15211 The lack of intellect and inability to manage common-sense tasks is predominant in most of the entries posted here. I travel internationally a few times a year and I proactively contact my bank and credit card company to inform them of my travel plans. I have never had an issue with either my debit/ATM card or credit card. And for those of you who choose to use expletives or derogatory terms, it is not only understandable why these issues happen to you (karma people, karma), but well earned by yourselves. The lack of intellect and inability to manage common-sense tasks is predominant in most of the entries posted here. I travel internationally a few times a year and I proactively contact my bank and credit card company to inform them of my travel plans. I have never had an issue with either my debit/ATM card or credit card. And for those of you who choose to use expletives or derogatory terms, it is not only understandable why these issues happen to you (karma people, karma), but well earned by yourselves.

]]> By: Arjun http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-11867 Arjun Fri, 27 Nov 2009 19:18:32 +0000 http://everything-everywhere.com/?p=658#comment-11867 Bought something today on thanksgiving for my mom and the card was declined.. now I dunno if I will get the items? They say the items might be out of stock.. I really really feel terrible now. I've been awake all night to buy this stuff. I will be closing my account with them soon. Hope this does not happen to anybody else :( Bought something today on thanksgiving for my mom and the card was declined.. now I dunno if I will get the items? They say the items might be out of stock.. I really really feel terrible now. I’ve been awake all night to buy this stuff. I will be closing my account with them soon. Hope this does not happen to anybody else :(

]]> By: Logic http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-10302 Logic Wed, 07 Oct 2009 09:24:57 +0000 http://everything-everywhere.com/?p=658#comment-10302 You are saying that a whole company sucks because you are disatisfied with 1 product. Thats like saying you hate apple because your ipod nano didn't work right or all McDonalds food sucks because your coffee was warm once. I think its also absurd that people blame a whole company when they get bad customer service from 1 of their employee's. Wells Fargo has over a quarter million employee's. Youre telling me that somehow they found every bad apple in the US and hired them to make your day rotten. In a small business its feasable for the owner to weed out people with crappy customer service skills, but as soon as you get over a couple hundred there is bound to be a bad apple hidden in there somewhere. Its all about expectations. The post office has the worst customer service in the US. But, there aren't thousands of blogs about their crappy service because everyone just accepts it for what it is. You can put the Post office next to any bank in the US and the bank will look like the Ritz. I was standing in line at a bank recently and the guy behind me was complaining about there only being 3 tellers. I went to the post office and waited 45 min and there was only 1 "teller" and no one said a thing. I love how everyone compalins about bank fee's. A bank is a business, it buys and sells money. Its just like a video store, it sucks when you bring in the movie late, but you still have to pay the late fee. It sucks when you overdraft, but you still have to pay the fee. It sucks when you get a speeding ticket, but guess what it's your fault! I wish people would take some accountability. People have 100% of control over getting a fee, and if they don't its called bank error, haven't heard that many people that can't get a fee reversed because of bank error. How about holds on checks! You don't want a hold?!?! You're money isn't in the bank, how are they going to give it to you till it clears the federal reserve? You want the bank to give you a loan with 0% interest until your money shows up? How about if you have a problem with your account? If you live in a small town, yeah! call em up, they are just sitting there. But for everyone in a big city. call the 800 number! You've been in your bank! there are 10 people in line at all times, and you want to try and talk to someone? I don't know about you but if I got my lazy butt off the couch and took the time to drive down to the bank and walk in, and wait in line, they better talk to me before some lazy person that just calls in. Most banks have calling centers with 1000's of people sitting in a room waiting for you to call them.... why call your local branch? to the guy with the trust: if all your money is in a trust, it means that who ever put it there didn't trust your judgment to spend it wisely. Yeah the guy was difficult, but hey what was he really trying to do? Get you to save your money... not blow it all. Give the guy a break. You are saying that a whole company sucks because you are disatisfied with 1 product. Thats like saying you hate apple because your ipod nano didn’t work right or all McDonalds food sucks because your coffee was warm once. I think its also absurd that people blame a whole company when they get bad customer service from 1 of their employee’s. Wells Fargo has over a quarter million employee’s. Youre telling me that somehow they found every bad apple in the US and hired them to make your day rotten. In a small business its feasable for the owner to weed out people with crappy customer service skills, but as soon as you get over a couple hundred there is bound to be a bad apple hidden in there somewhere. Its all about expectations. The post office has the worst customer service in the US. But, there aren’t thousands of blogs about their crappy service because everyone just accepts it for what it is. You can put the Post office next to any bank in the US and the bank will look like the Ritz. I was standing in line at a bank recently and the guy behind me was complaining about there only being 3 tellers. I went to the post office and waited 45 min and there was only 1 “teller” and no one said a thing.

I love how everyone compalins about bank fee’s. A bank is a business, it buys and sells money. Its just like a video store, it sucks when you bring in the movie late, but you still have to pay the late fee. It sucks when you overdraft, but you still have to pay the fee. It sucks when you get a speeding ticket, but guess what it’s your fault!

I wish people would take some accountability. People have 100% of control over getting a fee, and if they don’t its called bank error, haven’t heard that many people that can’t get a fee reversed because of bank error.

How about holds on checks! You don’t want a hold?!?! You’re money isn’t in the bank, how are they going to give it to you till it clears the federal reserve? You want the bank to give you a loan with 0% interest until your money shows up?

How about if you have a problem with your account? If you live in a small town, yeah! call em up, they are just sitting there. But for everyone in a big city. call the 800 number! You’ve been in your bank! there are 10 people in line at all times, and you want to try and talk to someone? I don’t know about you but if I got my lazy butt off the couch and took the time to drive down to the bank and walk in, and wait in line, they better talk to me before some lazy person that just calls in. Most banks have calling centers with 1000′s of people sitting in a room waiting for you to call them…. why call your local branch?

to the guy with the trust: if all your money is in a trust, it means that who ever put it there didn’t trust your judgment to spend it wisely. Yeah the guy was difficult, but hey what was he really trying to do? Get you to save your money… not blow it all. Give the guy a break.

]]> By: Logic http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-10301 Logic Wed, 07 Oct 2009 08:55:22 +0000 http://everything-everywhere.com/?p=658#comment-10301 Bob I'm with you 100%. After 9/11 everyon complained about the inconvenience of airport security. This isn't the 90's anymore, there is 10x the ammount of fraud. Who travels with just 1 card? As far as a credit union goes while traveling. I don't suggest it. A lot of them have limited calling centers, so if something happened good luck trying to get ahold of them. And for wiring money, a lot of them don't have wire numbers so you have to use 1 or 2 intermediary credit unions just to wire. The us banking system is perfectly fine. In south america only 35% of the population can even get an account. Bob I’m with you 100%. After 9/11 everyon complained about the inconvenience of airport security. This isn’t the 90′s anymore, there is 10x the ammount of fraud. Who travels with just 1 card? As far as a credit union goes while traveling. I don’t suggest it. A lot of them have limited calling centers, so if something happened good luck trying to get ahold of them. And for wiring money, a lot of them don’t have wire numbers so you have to use 1 or 2 intermediary credit unions just to wire. The us banking system is perfectly fine. In south america only 35% of the population can even get an account.

]]> By: Loan modification http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-9060 Loan modification Sun, 19 Jul 2009 07:39:03 +0000 http://everything-everywhere.com/?p=658#comment-9060 Not a also bad business is as much this. Not a also bad business is as much this.

]]> By: tj http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-8575 tj Thu, 18 Jun 2009 14:39:22 +0000 http://everything-everywhere.com/?p=658#comment-8575 holy shit dude. thank you. i am in the military and i pcs'd (got orders to move) to korea. upon arrival, i used my debit card a couple times, then all of a sudden my account was closed with money in it, because of potential "fraud" so here i am stuck with no money. i called the fraud department, and they could not verify my identity because i got a question wrong about a street adjacent or not adjacent to my mailing address. it was very ridiculous. did i mention im stuck in another country with no money and i am 14 hours ahead of them? i have to stay up til midnight or later just to speak to someone to give me a goddamn runaround. i dont feel like i should have to check in everytime i go somewhere, whether i pcs or deploy. its seems now, if i dont check in with mommy or daddy (wells fargo) then i wont get my allowance. fuck these motherfuckers. holy shit dude. thank you. i am in the military and i pcs’d (got orders to move) to korea. upon arrival, i used my debit card a couple times, then all of a sudden my account was closed with money in it, because of potential “fraud” so here i am stuck with no money. i called the fraud department, and they could not verify my identity because i got a question wrong about a street adjacent or not adjacent to my mailing address. it was very ridiculous. did i mention im stuck in another country with no money and i am 14 hours ahead of them? i have to stay up til midnight or later just to speak to someone to give me a goddamn runaround. i dont feel like i should have to check in everytime i go somewhere, whether i pcs or deploy. its seems now, if i dont check in with mommy or daddy (wells fargo) then i wont get my allowance. fuck these motherfuckers.

]]> By: LizzieH http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-8568 LizzieH Wed, 17 Jun 2009 17:23:38 +0000 http://everything-everywhere.com/?p=658#comment-8568 I'm travelling in Australia as well :) A little over a week before I left to spend 5 months in Australia Wells Fargo turns off my debit card, because of suspicous charges. They ask if I recognize an online transaction from a month ago and I cant really remember so they ask me if I want to turn off my card and get a new one. I explain to them that I am leaving the country and need my debit card so I would rather not in case I dont get the new one in time. They tell me its fine they can put a rush delivery and have it to me in two days. It never comes. I call them 4 days later and ask where my card is and they tell me it takes at least a week, and I told them I put a rush delivery on it, and they said thats impossible to do. So I got stuck going to Australia with almost no money, because its all in the bank and I live on the east coast where there are no Wells Fargos that I could go to in person to make a withdrawal. ( I go to school in the west, which is why I had that bank. ) The second I get back to the US I am closing my account. I’m travelling in Australia as well :) A little over a week before I left to spend 5 months in Australia Wells Fargo turns off my debit card, because of suspicous charges. They ask if I recognize an online transaction from a month ago and I cant really remember so they ask me if I want to turn off my card and get a new one. I explain to them that I am leaving the country and need my debit card so I would rather not in case I dont get the new one in time. They tell me its fine they can put a rush delivery and have it to me in two days. It never comes. I call them 4 days later and ask where my card is and they tell me it takes at least a week, and I told them I put a rush delivery on it, and they said thats impossible to do. So I got stuck going to Australia with almost no money, because its all in the bank and I live on the east coast where there are no Wells Fargos that I could go to in person to make a withdrawal. ( I go to school in the west, which is why I had that bank. ) The second I get back to the US I am closing my account.

]]> By: vmoney http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-7967 vmoney Sun, 10 May 2009 07:15:43 +0000 http://everything-everywhere.com/?p=658#comment-7967 I went to China for a business trip. Tried to take money out of an ATM with my wells fargo card and it didn't work/said to call the bank. I called the wells fargo collect # and the first time I was disconnected. The second time they answered, but didn't talk for about a minute or two until I started saying what kind of company are you running here on the phone trying to get some attention. The representative said that I had a "fraud hold" on my account and I had spend about 10 minutes proving my identity. After that she removed the fraud hold and said I could withdraw money. I said that i'd try and did, but same BS. I could not get money out. The representative got her supervisor and they said that I had to wait until Monday a.m. and I had to call the Fraud department directly even though they removed the hold. What a screwed up process. Not to mention it is Saturday so I have to wait 2 days to get my money out of this crappy, sucky bank. I asked for compensation for this experience as Wells Fargo has MY MONEY, but won't let me take it. I will switch if they don't come back with a good retention plan. I went to China for a business trip. Tried to take money out of an ATM with my wells fargo card and it didn’t work/said to call the bank. I called the wells fargo collect # and the first time I was disconnected. The second time they answered, but didn’t talk for about a minute or two until I started saying what kind of company are you running here on the phone trying to get some attention. The representative said that I had a “fraud hold” on my account and I had spend about 10 minutes proving my identity. After that she removed the fraud hold and said I could withdraw money. I said that i’d try and did, but same BS. I could not get money out. The representative got her supervisor and they said that I had to wait until Monday a.m. and I had to call the Fraud department directly even though they removed the hold. What a screwed up process. Not to mention it is Saturday so I have to wait 2 days to get my money out of this crappy, sucky bank. I asked for compensation for this experience as Wells Fargo has MY MONEY, but won’t let me take it. I will switch if they don’t come back with a good retention plan.

]]> By: Debra http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-6517 Debra Tue, 24 Mar 2009 19:22:31 +0000 http://everything-everywhere.com/?p=658#comment-6517 2009 and Wells Fargo is still as bad as ever. I have a Auto loan , I called them to see if I could get a late fee waived. ( that was my fault I lost my job, father died, bad car accident, basically life happened) after being transferred more than 5 times I spoke to a man that told me to write a hardship letter and fax it. Then he told me if I make a payment with him right now it would look really good and help me get the late payments fee waived. It was the 13th of the month and my payment was due 23. I asked him was there a fee and he said yes, but would waive it. I told him if the fee was waived I would make the payment. So when I looked at my bank statement on the 23 it was short by $10 I knew were to look. I have been told by two supervisors that if I could pay the car payment I should be able to pay $10.00 / they told me I did ok the charge and to stop complaining/ , and if that was not enough then the guy asked me how did I want to pay the late charges...Are you kidding me..REALLY..I gave him my account number ..123..when hell freezes over..and put a little something extra for him too.. What have I learned ...If I don't have the money in the bank I can't buy it EVER....and to get a new car loan with USAA my new Credit Union.. Thanks for listening 2009 and Wells Fargo is still as bad as ever. I have a Auto loan , I called them to see if I could get a late fee waived. ( that was my fault I lost my job, father died, bad car accident, basically life happened) after being transferred more than 5 times I spoke to a man that told me to write a hardship letter and fax it. Then he told me if I make a payment with him right now it would look really good and help me get the late payments fee waived. It was the 13th of the month and my payment was due 23. I asked him was there a fee and he said yes, but would waive it. I told him if the fee was waived I would make the payment. So when I looked at my bank statement on the 23 it was short by $10 I knew were to look. I have been told by two supervisors that if I could pay the car payment I should be able to pay $10.00 / they told me I did ok the charge and to stop complaining/ , and if that was not enough then the guy asked me how did I want to pay the late charges…Are you kidding me..REALLY..I gave him my account number ..123..when hell freezes over..and put a little something extra for him too.. What have I learned …If I don’t have the money in the bank I can’t buy it EVER….and to get a new car loan with USAA my new Credit Union.. Thanks for listening

]]> By: Debra http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-6515 Debra Tue, 24 Mar 2009 19:15:29 +0000 http://everything-everywhere.com/?p=658#comment-6515 2009 and Wells Fargo is still as bad as ever. I have a Auto loan , I called them to see if I could get a late fee waived. ( that was my fault I lost my job, father died, bad car accident , Yes in one year) after being tranfered more than 5 times I spoke to a man that told me to write a hardship letter and fax it . Then he told me if I make a payment with him right now it will look really good and help me get the late payments fee wavied. It was the 13 of the month and my payment was due 23, I asked him was there a fee and he said yes, but would waive it. I told him if the fee was waived I would make the payment. So when I looked at me bank statement on the 23 it was short by $10 I knew were to look. I have been told by two mgrs that one if I could pay the car payment I should be able to pay 10.00 / they told me I did ok the charge and to stop complaining/ , and if that was not enoght then the guy asked me how did I want to pay the late charges...Are you kidding me..REALLY..I gave him my account number ..123..when hell freezes over..and put a litle something extra for him too.. What have I learned ...If I dont have the money in the bank I can not buy it ....and to get a new loan with USAA my new credit Union Thanks for lisening 2009 and Wells Fargo is still as bad as ever. I have a Auto loan , I called them to see if I could get a late fee waived. ( that was my fault I lost my job, father died, bad car accident , Yes in one year) after being tranfered more than 5 times I spoke to a man that told me to write a hardship letter and fax it . Then he told me if I make a payment with him right now it will look really good and help me get the late payments fee wavied. It was the 13 of the month and my payment was due 23, I asked him was there a fee and he said yes, but would waive it. I told him if the fee was waived I would make the payment. So when I looked at me bank statement on the 23 it was short by $10 I knew were to look. I have been told by two mgrs that one if I could pay the car payment I should be able to pay 10.00 / they told me I did ok the charge and to stop complaining/ , and if that was not enoght then the guy asked me how did I want to pay the late charges…Are you kidding me..REALLY..I gave him my account number ..123..when hell freezes over..and put a litle something extra for him too.. What have I learned …If I dont have the money in the bank I can not buy it ….and to get a new loan with USAA my new credit Union Thanks for lisening

]]> By: car loan modification http://everything-everywhere.com/2008/06/02/wells-fargo-sucks/#comment-5929 car loan modification Fri, 06 Feb 2009 06:35:12 +0000 http://everything-everywhere.com/?p=658#comment-5929 I was driving from Kurrunth or something in Western Australia to Exmouth. -------- is this true? I was driving from Kurrunth or something in Western Australia to Exmouth. ——– is this true?

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